Frequently AskedQuestions

EkJyot is a dedicated platform designed to connect devotees with verified Pandits, devotional artists, and spiritual service providers across India. We aim to bring convenience and authenticity to your religious ceremonies and sacred occasions.

Creating an account is simple. Click on the "Log in" button on the top right corner of the page, then select "Sign Up". You can register using your email address or mobile number. An OTP will be sent to verify your contact details.

We are constantly expanding our network. Currently, our services are available in major metropolitan areas including Delhi NCR, Mumbai, Bangalore, and Pune. Please check the location selector at the top of the page for specific availability in your city.

Navigate to the 'Services' section, select the type of Puja (e.g., Hawan, Mata Ki Chowki), choose your preferred package (Basic, Premium, Deluxe), select a date and time, and proceed to checkout. You will receive a confirmation once a verified Pandit is assigned.

It depends on the package you choose. Our Premium and Deluxe packages typically include all necessary Puja Samagri. If you choose a Basic package, a detailed list of required materials will be provided for you to arrange beforehand.

Yes, we understand that every religious ceremony is unique. You can contact our 24x7 customer support team to discuss custom requirements, and we will tailor a package specifically to your spiritual needs.

Absolutely. Trust and authenticity are our core values. Every service provider goes through a rigorous vetting process, including background checks, verification of their religious qualifications, and assessment of their past experience.

During the booking process, you can specify your language preference. We have a diverse network of Pandits who are fluent in Hindi, Sanskrit, English, Marathi, Gujarati, Bengali, Tamil, Telugu, and other regional languages.

We offer 100% secure payments. We accept all major Credit/Debit Cards, Net Banking, UPI (Google Pay, PhonePe, Paytm), and major digital wallets.

Cancellations made 48 hours prior to the scheduled event will receive a full refund. Cancellations within 24-48 hours may be subject to a 20% cancellation fee to compensate the assigned Pandit or Artist. Same-day cancellations are non-refundable.