EkJyot

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information on the Divine Sangam platform. Last updated: January 2025.

01.Information We Collect

We collect information you provide directly, including name, email, phone number, and payment details when you register or make a booking. We also collect usage data and device information.

  • Personal details such as your name, email address, phone number, and address.
  • Payment and billing information when you make a booking or purchase.
  • Usage data including pages visited, time spent, and interaction patterns.
  • Device information such as browser type, operating system, and IP address.

02.How We Use Your Information

We use your information to provide and improve our services, process bookings and payments, send notifications, and communicate with you about your account and services.

  • To facilitate and process your bookings with spiritual service providers.
  • To send booking confirmations, reminders, and important service updates.
  • To personalize your experience and recommend relevant services.
  • To improve platform performance, security, and user experience.

03.Information Sharing

We share your information with service providers only when you make a booking. We do not sell your personal information to third parties. We may share data with trusted partners for analytics and service improvement.

04.Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We use encryption, secure servers, and regular security audits to safeguard your data.

05.Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our platform. You can control cookie preferences through your browser settings.

06.Your Rights

You have the right to access, update, or delete your personal information. You can manage your account settings or contact our support team for assistance.

  • Access and review the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt out of marketing communications at any time.

07.Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

08.Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the updated policy.

09.Contact Us

For questions about this Privacy Policy, please contact us through our contact page or email privacy@divinesangam.com. We are committed to addressing your concerns and ensuring your privacy is protected.